We’ve had an excellent working relationship with WORDtrans for well over 10 years, providing translation services to translate the user interface for our Shopfloor-Online application
Lighthouse Systems

Privacy Policy

This website is managed by WORDtrans Ltd. The purpose of wordtrans.com is to educate, inform and provide service to business users whom wish to leverage the Internet as a channel for doing business. We want you to feel secure when visiting our website and are dedicated to maintaining your privacy when doing so.

The following provides an overview of how we protect your privacy during your visit to us.

Use of cookies by our website

Cookies are small text files that are placed on your computer or other device by websites that you visit across the web. They are widely used (by the majority of websites) in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site such as how people are using it.

The table below explains the cookies we use and why.

Cookie Name Purpose More Information
Google Analytics _utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Learn more

You can learn more about cookies, and how to see what cookies have been set and how to remove them by visiting www.allaboutcookies.org.

You can also choose not to be tracked by Google Analytics in all websites by visiting http://tools.google.com/dlpage/gaoptout.

What information do we gather?

Information on wordtrans.com is gathered in two ways: (1) indirectly (for example, through our site’s technology); and (2) directly (for example, when you provide information on various pages of wordtrans.com).

An example of information we collect indirectly is through our website access logs. When you access wordtrans.com, your Internet address is automatically collected and is placed in our website access logs. We also include Google Analytics on most of our web-pages. Google is an international company that has stringent and fully secure facilities which ensure your security. You can read more about Google Analytics here.

We also collect information directly from you in a number of ways. One way is through the use of cookies. Cookies are small files of information which save and retrieve information about your visit to wordtrans.com—for example, how you entered our site, how you navigated through the site, and what information was of interest to you. The cookies we use identify you merely as a visitor, not as an individual. (You are free to restrict the usage of cookies from our website. If you wish to do this you should consult your Internet browsers help file or speak with your IT support department or service provider)

We also collect information when you willingly submit it to us. Throughout our site, we provide the opportunity to register for training events, order downloads of software or documents, join an online survey or simply contact us for more information. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it.

How do we use this information?

We analyze it to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor wordtrans.com to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.

Will we share this with outside parties?

We will never share any information you have provided to us to any 3rd party company, organisation or individual. We may, from time to time, publish our visitor volume statistics or other visitor count metrics to discuss and illustrate our services during training and consultations. However, in these cases, they will relate to indirectly gathered log information and not personal or privileged data.

What about sensitive personal data?

We do not actively seek sensitive or personal data through our website. If a visitor voluntarily sends us sensitive or personal data through our website, we will destroy it once discovered.

Any payment information e.g. credit cards and bank details processed through our website will be collected through our bank HSBC. We do not store credit card or bank details collected from our website.

Do we give you access to your information?

Please use our contact us page to request all/any information we hold on you.

Data security

We take appropriate steps to maintain the security of your information on wordtrans.com. You should understand that the open nature of the Internet is such that information can flow over networks without security measures and may be accessed and used by people other than those for whom the information is intended.

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